Help Us Make Morden More Accessible: Share Your Thoughts

The Accessibility for Manitobans Act, passed in 2013, is designed to make services and spaces more accessible for people with disabilities. This law affects all public organizations, including the City of Morden.

The City provides many services to residents, and at some point, everyone may need to use them. If you’ve ever had trouble accessing any of these services, it might be due to a barrier that can make it harder for some people to fully participate.

We’re asking for your help! By taking a few minutes to fill out this survey, you’ll be sharing valuable feedback that will help us identify and remove barriers people with disabilities may face in accessing City services. Your responses will be completely confidential and anonymous.

When filling out the survey, think about a time when you experienced difficulty accessing a service. Barriers can come in many forms, including:

• Attitudinal Barriers: These are beliefs or assumptions that limit opportunities for people with disabilities. For example, assuming someone can’t understand information and speaking only to their support person.
• Physical Barriers: These are features of buildings or spaces that make it harder for people with disabilities to access services. Think of things like counters that are too high or pathways that are blocked.
• Communication Barriers: This includes difficulties in receiving or understanding information that others can easily access, such as unclear signs, small print, or hard-to-read websites.
• Systemic Barriers: These are rules or processes that might limit or exclude people with disabilities. For example, policies that don’t allow service animals, require people to appear in person, or ask for written forms that can’t be easily completed.
• Technological Barriers: This includes software or equipment that isn’t accessible. An example would be a website that someone who is blind can’t use with screen-reading software.

If you need any help completing the survey, or would like a paper copy, please contact us at 204-822-4434 or info@mymorden.ca.

Your feedback is important and will help make Morden a more inclusive place for everyone.

Please submit your responses by February 26, 2025.

Thank you for your time!

Accessibility Form

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How often do you interact with the City’s facilities, services, or programs? *

• Weekly
• Monthly
• Several times a year
• Once or twice a year

Which of the following City facilities, services, or programs have you accessed? *

• City Office
• Public Works (e.g., streets, snow & ice removal, garbage, water, sewer)
• Recreational Facilities (e.g., Access Event Centre, parks, lake, Suncatch Plaza)
• Cemetery
• Airport
• Website or online services
• Other

(Select all that apply)

Please Specify *

What was the purpose of your interaction with the City’s facilities, services, or programs? *

• To obtain information
• To submit a request
• To make a payment
• To attend an event
• To access a facility
• Other

Please Specify *

faced? accessing the

How would you rate your overall experience with the City’s facilities, services, or programs? *

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

(Rate from 1 to 5 stars, where 1 star is Very Poor and 5 stars is Excellent)

Have you encountered any challenges when accessing City services or facilities?

• Yes
• No

What kind of challenge did you experience? *

• Physical barriers (e.g., stairs, narrow doorways)
• Communication barriers (e.g., unclear signage, print that is too small to read)
• Technological barriers (e.g., website accessibility issues)
• Attitudinal barriers (e.g., unresponsive staff)
• Other

(Select all that apply)

Did you inform a City employee about any challenges you faced? *

• Yes
• No

Was the issue addressed to your satisfaction? *

• Yes
• No

What suggestions do you have for improving the City’s facilities, services, or programs? *

What age group do you belong to? *

• 18-24 years
• 25-34 years
• 35-44 years
• 45-54 years
• 55-64 years
• 65 years and older

Are you living with a disability? *

• Yes
• No

Which of the following abilities are affected? *

• Mobility
• Hearing
• Sight
• Dexterity
• Cognitive (including learning and memory)
• Other

(Select all that apply)

Please Specify *

Which of the following applies to you? *

• I am a family member, friend, or caregiver of a person with a disability.
• I am employed by or volunteer at an organisation providing services to people with disabilities.
• I am a resident of the City of Morden.
• I am employed in the City of Morden.
• I am a business owner in the City of Morden.

(Select all that apply)

Submit